Privacy Policy

Who we are

Our website address is: https://tidy2clean.co.uk.

What personal data we collect and why we collect it

• Media

  If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

• Contact forms

  If you fill in the ‘Request A Quote’ forms on our website, we will hold your details but only for business purposes. We will never intentionally spam or send you marketing emails without your consent.

• Cookies

  Our website uses Cookies but only for admin purposes and no visitor data is collected or stored.

• Embedded content from other websites

  Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We use Crisp for our live chat feature on the website. You can find a link to their privacy policy here.

• Analytics

  We may use analytics software such as Google Analytics to track users. In that scenario we will provide relevant information here.

Who we share your data with

Aside from Crisp who we use for our live chat feature we do not share your data with any third party.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.